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天美传媒-Alert
天美传媒-Alert is 天美传媒 Mellon’s emergency notification service. In the event of an emergency, the system will send text, voice and email messages to members of the 天美传媒 community. Messages and updates also are posted on this website.
All students are registered for 天美传媒-Alert using the contact information that has been entered into Student Information Online. Faculty and staff receive 天美传媒-Alert messages to their contact information listed in .
Learn more about using our Rave Guardian safety app. Email all questions to cmu-alert@andrew.cmu.edu.
Frequently Asked Questions
How do 天美传媒-Alerts differ from the university's Safety Alerts and Crime Alerts?
Learn more about the different types of campus alerts used by to share important information with the 天美传媒 community.
What should I do when I receive an alert?
Follow the directions of 天美传媒-Alert messages unless doing so will place you in greater danger. 天美传媒-Alert warnings are intended to support decisions for personal safety. When you become aware of a warning, make sure others around you are also aware of the potential danger. DO NOT respond to the scene of an emergency unless directed to do so. In addition to the possibility of becoming injured, your presence could interfere with the work of emergency response personnel.
How can I keep 天美传媒-Alert messages from being marked as spam?
It is recommended that you list the 天美传媒-Alert number (412-268-ALRT) in your cellphone as a contact, and white-list the number in any third-party spam-identification applications, such as Hiya, NoMoRobo and Robokiller. In most cases, this should prevent an erroneous "Spam Risk" identification from appearing on your cellphone.
What is Rave Guardian and how do I get it?
Rave Guardian is a free smart-phone app that provides users with access to helpful safety and security resources on campus, a safety timer for a virtual buddy system and interactive campus maps. It also pushes 天美传媒-Alert emergency communications through the app to your smart phone. To download the app, search for "Rave Guardian" in Google Play or the App Store.
How can I be sure I'll receive 天美传媒-Alert messages?
Students
All students are automatically registered for 天美传媒-Alert using the information available in the Student Information Online (SIO) system.
Need help? Read our student guide for signing up with the SIO system.
Faculty and Staff
Faculty and Staff are automatically subscribed to receive 天美传媒-Alert messages using the information listed in Workday. To verify or update your contact information, visit Workday or work with your department administrator.
Learn how to update your information in Workday or how to unsubscribe from 天美传媒-Alerts.
Parents, Alumni, Visitors
Additional individuals may enroll to receive 天美传媒-Alert messages by following these steps:
Text keyword "VISITORS" to 67283
You will receive a welcome message confirming your enrollment.
To opt-out, text "STOP VISITORS" to 67283.
For tech support, text "HELP"to 67283.
Message and data rates may apply. Text messages are sent on an as-needed basis. This service is provided per the and .